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are 4 easy ways to get in touch with us. Please remember to give us your details, including your account number, email, address and contact number when you do, so we can get back to you as quickly as possible.\n\nBy phone\n\nGive our Customer team a ring on +44 20 8483 6300. We’ll do our best to resolve your complaint on the call, but sometimes we’ll need to look into things in more detail and reaching a resolution may take longer.\n\nBy web chatbot\n\nOn our contact us page via the chatbot, you’ll see an option to choose ‘I want to complain’. Let us know what went wrong and what we can do to put this right for you. We always aim to resolve complaints in the first instance and respond within 3 days. In some cases, it can take up to 28 days. This depends on the issues you’ve raised, as we always try to give your comments the attention they deserve. 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Please remember to give us your details, including your account number, email, address and contact number when you do, so we can get back to you as quickly as possible.\n\nBy phone\n\nGive our Customer team a ring on +44 20 8483 6300. We’ll do our best to resolve your complaint on the call, but sometimes we’ll need to look into things in more detail and reaching a resolution may take longer.\n\nBy web chatbot\n\nOn our contact us page via the chatbot, you’ll see an option to choose ‘I want to complain’. Let us know what went wrong and what we can do to put this right for you. We always aim to resolve complaints in the first instance and respond within 3 days. In some cases, it can take up to 28 days. This depends on the issues you’ve raised, as we always try to give your comments the attention they deserve. 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are 4 easy ways to get in touch with us. Please remember to give us your details, including your account number, email, address and contact number when you do, so we can get back to you as quickly as possible.\n\nBy phone\n\nGive our Customer team a ring on +44 20 8483 6300. We’ll do our best to resolve your complaint on the call, but sometimes we’ll need to look into things in more detail and reaching a resolution may take longer.\n\nBy web chatbot\n\nOn our contact us page via the chatbot, you’ll see an option to choose ‘I want to complain’. Let us know what went wrong and what we can do to put this right for you. We always aim to resolve complaints in the first instance and respond within 3 days. In some cases, it can take up to 28 days. This depends on the issues you’ve raised, as we always try to give your comments the attention they deserve. To help speed up this process, please make sure you answer the Data Protection (DPA) questions accurately.\n\nBy email\n\nAll customers can email blumepaycomplaints@libertyglobal.com, this is a monitored mailbox whereby an agent will aim to pick up the case within 24 hours and respond within 3 days.\n\nBy post\n\nIt’s not as quick, but if you prefer to send us a letter, you can write to us at: Liberty Blume Financial Solutions t/a Blumepay, Complaints team, Fora, 5 Beaconsfield St, London N1C 4EW. 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Please remember to give us your details, including your account number, email, address and contact number when you do, so we can get back to you as quickly as possible.\n\nBy phone\n\nGive our Customer team a ring on +44 20 8483 6300. We’ll do our best to resolve your complaint on the call, but sometimes we’ll need to look into things in more detail and reaching a resolution may take longer.\n\nBy web chatbot\n\nOn our contact us page via the chatbot, you’ll see an option to choose ‘I want to complain’. Let us know what went wrong and what we can do to put this right for you. We always aim to resolve complaints in the first instance and respond within 3 days. In some cases, it can take up to 28 days. This depends on the issues you’ve raised, as we always try to give your comments the attention they deserve. 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are 4 easy ways to get in touch with us. Please remember to give us your details, including your account number, email, address and contact number when you do, so we can get back to you as quickly as possible.\n\nBy phone\n\nGive our Customer team a ring on +44 20 8483 6300. We’ll do our best to resolve your complaint on the call, but sometimes we’ll need to look into things in more detail and reaching a resolution may take longer.\n\nBy web chatbot\n\nOn our contact us page via the chatbot, you’ll see an option to choose ‘I want to complain’. Let us know what went wrong and what we can do to put this right for you. We always aim to resolve complaints in the first instance and respond within 3 days. In some cases, it can take up to 28 days. This depends on the issues you’ve raised, as we always try to give your comments the attention they deserve. 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Please remember to give us your details, including your account number, email, address and contact number when you do, so we can get back to you as quickly as possible.\n\nBy phone\n\nGive our Customer team a ring on +44 20 8483 6300. We’ll do our best to resolve your complaint on the call, but sometimes we’ll need to look into things in more detail and reaching a resolution may take longer.\n\nBy web chatbot\n\nOn our contact us page via the chatbot, you’ll see an option to choose ‘I want to complain’. Let us know what went wrong and what we can do to put this right for you. We always aim to resolve complaints in the first instance and respond within 3 days. In some cases, it can take up to 28 days. This depends on the issues you’ve raised, as we always try to give your comments the attention they deserve. 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