Privacy Policy

Privacy Policy

Privacy Policy

1. Who we are

Liberty Blume Financial Solutions Limited (registered in the UK with Companies House under registered number 14555573) is a controller of your personal data in accordance with UK data protection law. Liberty Blume Financial Solutions Limited trades as blumepay.

When we say "we", "us", "our" in this Privacy Notice, we are referring to blumepay.

This Privacy Notice applies to you if you are:

one of our customers or in a contractual relationship with us

applying for one of our products or services

a family member of our customer

When you provide us with personal data related to other people, please make sure you inform them and invite them to read this Privacy Notice.

2. Types of personal data

We describe the types of personal data that we collect, create or use:

Contact & ID data

Name, date of birth, address, email, phone, nationality, employment, ID card photos, account credentials, fraud risk flags.

Order information

Order details submitted to retailers, including transaction and contact information.

Financial status

Employment history, income, expenditure, credits, payment history, credit approvals, insolvency status, marital status, dependents.

Payment information

Bank account number and sort code, bank name, account holder name, payment card data.

Account usage

Products/services used, transaction details, payment history, preferences, vulnerability status.

Technical data

Response times, navigation logs, errors, usage timestamps.

Customer service

Phone recordings, chat conversations (including AI chatbot), emails, feedback, surveys.

Device info

IP address, device ID, browser settings, time zone, OS, screen resolution.

Sanction & PEP lists

Sanction lists and politically exposed persons ("PEP") lists including name, DOB, occupation, list reason.

Important:

Without this personal data, blumepay will be unable to assess your application or manage a contract with you.

3. Purposes & legal bases

How we use your data, the legal basis, and retention periods:

Manage Customer Relationships

Legal basis:

Performance of contract

Retention:

Contract duration + 6 years

Network & Information Security

Legal basis:

Legitimate interests

Retention:

Up to 24 months; incidents up to 6 years

Support Vulnerable Customers

Legal basis:

Legitimate interests / Substantial public interest

Retention:

6 years after contract end

Prevent Fraud

Legal basis:

Performance of contract & Legitimate interests

Retention:

Service use + 6 years

Prevent Money Laundering

Legal basis:

Legal obligation

Retention:

Contract duration + 6 years

Credit & Affordability Assessment

Legal basis:

Performance of contract

Retention:

Assessment + contract + 6 years

Third-party Lender Brokering

Legal basis:

Consent

Retention:

Contract duration + 6 years

Debt & Collections

Legal basis: Performance of contract & Legitimate interests

Retention:

Contract duration + 6 years

Credit Risk Management

Legal basis:

Legitimate interests

Retention:

Contract duration + 6 years

Operations & Product Development

Legal basis:

Legitimate interests

Retention: Contract + 6 years; calls within

6 months

Marketing

Legal basis:

Legitimate interests / Consent

Retention: Contract + 6 years; stops on withdrawal

Legal & Regulatory

Legal basis:

Legitimate interests

Retention:

As required by law

4. Third party sharing

We do not sell your personal data. We only share with selected entities for service provision.

Retailers

Manage purchases and relationships

Other Lenders

Consider applications (requires consent)

Suppliers & Subcontractors

Customer support, billing, collections

Payment Processors

Facilitate payments, prevent fraud

Fraud Prevention Agencies

Verify identity, combat fraud

Credit Reference Agencies

Credit checks, verification, fraud prevention

Debt Collection

Collect overdue debts

Logistics Companies

Deliver orders

Authorities

Legal obligations, crime prevention

5. International transfers

We keep data processing in the UK/EEA where possible. When transferring outside UK/EEA, we ensure the same high level of protection.

Safeguards include:

Adequacy decisions by EU/UK authorities

EU-US Data Privacy Framework

Standard Contractual Clauses

Transfer Risk Assessments

6. Automated decisions

Profiling

We use profiling to assess credit applications, manage your account, and deliver customized marketing.

Automated Decisions

We make automated decisions when we:

Approve or decline credit applications

Assess fraud risk

Assess money laundering risk

Determine liability for disputed purchases

We never use special category personal data in automated decision-making or profiling.

Your Rights

You can object to automated decisions, request human intervention, and contest decisions.

Email:

blumepaylegal@libertyglobal.com

7. Data retention

Storage duration depends on the purpose. See Section 3 for detailed retention periods.

Contractual data: contract duration + up to 6 years

Legal obligation data: generally 6 years

Phone recordings: at least 6 months, then deleted

Other data: only as long as necessary

8. Your rights

To exercise any rights, email blumepaylegal@libertyglobal.com

Right to be forgotten

Request deletion of your personal data

Right to be informed

Know how we process your data

Right of access

Receive a copy of your data

Data portability

Get your data in machine-readable format

Right to rectification

Correct inaccurate information

Restrict processing

Limit how we use your data

Right to object

Object to processing based on legitimate interest

Automated decisions

Contest automated decisions, request human review

Withdraw consent

Revoke consent at any time

Lodge complaint

Complain to the ICO at ico.org.uk

9. Cookies

Visit our Cookies Notice at

for information about tracking technologies.

blumepay.com/cookie-policy

10. Contact us

Company

Liberty Blume Financial Solutions Ltd (trading as 'blumepay')

Registered Address

120 King's Road

London, SW3 4TR

United Kingdom

Data Protection Officer

120 Kings Road

London SW3 4TR

Email:

blumepaylegal@libertyglobal.com

11. Updates

We may update this Privacy Notice to reflect new services and market updates. Any new version will be published on our website.

1. Who we are

Liberty Blume Financial Solutions Limited (registered in the UK with Companies House under registered number 14555573) is a controller of your personal data in accordance with UK data protection law. Liberty Blume Financial Solutions Limited trades as blumepay.

When we say "we", "us", "our" in this Privacy Notice, we are referring to blumepay.

This Privacy Notice applies to you if you are:

one of our customers or in a contractual relationship with us

applying for one of our products or services

a family member of our customer

When you provide us with personal data related to other people, please make sure you inform them and invite them to read this Privacy Notice.

2. Types of personal data

We describe the types of personal data that we collect, create or use:

Contact & ID data

Name, date of birth, address, email, phone, nationality, employment, ID card photos, account credentials, fraud risk flags.

Order information

Order details submitted to retailers, including transaction and contact information.

Financial status

Employment history, income, expenditure, credits, payment history, credit approvals, insolvency status, marital status, dependents.

Payment information

Bank account number and sort code, bank name, account holder name, payment card data.

Account usage

Products/services used, transaction details, payment history, preferences, vulnerability status.

Technical data

Response times, navigation logs, errors, usage timestamps.

Customer service

Phone recordings, chat conversations (including AI chatbot), emails, feedback, surveys.

Device info

IP address, device ID, browser settings, time zone, OS, screen resolution.

Sanction & PEP lists

Sanction lists and politically exposed persons ("PEP") lists including name, DOB, occupation, list reason.

Important:

Without this personal data, blumepay will be unable to assess your application or manage a contract with you.

3. Purposes & legal bases

How we use your data, the legal basis, and retention periods:

Manage Customer Relationships

Legal basis:

Performance of contract

Retention:

Contract duration + 6 years

Network & Information Security

Legal basis:

Legitimate interests

Retention:

Up to 24 months; incidents up to 6 years

Support Vulnerable Customers

Legal basis:

Legitimate interests / Substantial public interest

Retention:

6 years after contract end

Prevent Fraud

Legal basis:

Performance of contract & Legitimate interests

Retention:

Service use + 6 years

Prevent Money Laundering

Legal basis:

Legal obligation

Retention:

Contract duration + 6 years

Credit & Affordability Assessment

Legal basis:

Performance of contract

Retention:

Assessment + contract + 6 years

Third-party Lender Brokering

Legal basis:

Consent

Retention:

Contract duration + 6 years

Debt & Collections

Legal basis: Performance of contract & Legitimate interests

Retention:

Contract duration + 6 years

Credit Risk Management

Legal basis:

Legitimate interests

Retention:

Contract duration + 6 years

Operations & Product Development

Legal basis:

Legitimate interests

Retention: Contract + 6 years; calls within

6 months

Marketing

Legal basis:

Legitimate interests / Consent

Retention: Contract + 6 years; stops on withdrawal

Legal & Regulatory

Legal basis:

Legitimate interests

Retention:

As required by law

4. Third party sharing

We do not sell your personal data. We only share with selected entities for service provision.

Retailers

Manage purchases and relationships

Other Lenders

Consider applications (requires consent)

Suppliers & Subcontractors

Customer support, billing, collections

Payment Processors

Facilitate payments, prevent fraud

Fraud Prevention Agencies

Verify identity, combat fraud

Credit Reference Agencies

Credit checks, verification, fraud prevention

Debt Collection

Collect overdue debts

Logistics Companies

Deliver orders

Authorities

Legal obligations, crime prevention

5. International transfers

We keep data processing in the UK/EEA where possible. When transferring outside UK/EEA, we ensure the same high level of protection.

Safeguards include:

Adequacy decisions by EU/UK authorities

EU-US Data Privacy Framework

Standard Contractual Clauses

Transfer Risk Assessments

6. Automated decisions

Profiling

We use profiling to assess credit applications, manage your account, and deliver customized marketing.

Automated Decisions

We make automated decisions when we:

Approve or decline credit applications

Assess fraud risk

Assess money laundering risk

Determine liability for disputed purchases

We never use special category personal data in automated decision-making or profiling.

Your Rights

You can object to automated decisions, request human intervention, and contest decisions.

Email:

blumepaylegal@libertyglobal.com

7. Data retention

Storage duration depends on the purpose. See Section 3 for detailed retention periods.

Contractual data: contract duration + up to 6 years

Legal obligation data: generally 6 years

Phone recordings: at least 6 months, then deleted

Other data: only as long as necessary

8. Your rights

To exercise any rights, email blumepaylegal@libertyglobal.com

Right to be forgotten

Request deletion of your personal data

Right to be informed

Know how we process your data

Right of access

Receive a copy of your data

Data portability

Get your data in machine-readable format

Right to rectification

Correct inaccurate information

Restrict processing

Limit how we use your data

Right to object

Object to processing based on legitimate interest

Automated decisions

Contest automated decisions, request human review

Withdraw consent

Revoke consent at any time

Lodge complaint

Complain to the ICO at ico.org.uk

9. Cookies

Visit our Cookies Notice at

for information about tracking technologies.

blumepay.com/cookie-policy

10. Contact us

Company

Liberty Blume Financial Solutions Ltd (trading as 'blumepay')

Registered Address

120 King's Road

London, SW3 4TR

United Kingdom

Data Protection Officer

120 Kings Road

London SW3 4TR

Email:

blumepaylegal@libertyglobal.com

11. Updates

We may update this Privacy Notice to reflect new services and market updates. Any new version will be published on our website.

1. Who we are and our role in relation to your data

Liberty Blume Financial Solutions Limited (registered in the UK with Companies House under registered number 14555573) is a controller of your personal data in accordance with UK data protection law (including the retained EU Regulation 2016/679 as incorporated into UK domestic law and as amended from time to time (the "UK GDPR") and the Data Protection Act 2018 (together "Data Protection Law"). Liberty Blume Financial Solutions Limited trades as blumepay.

When we say "we", "us", "our" in this Privacy Notice, we are referring to blumepay. You can find our contact details in Section 10 below.

This Privacy Notice applies to you if you are ("You"):

one of our customers or in a contractual relationship with us

applying for one of our products or services and have either been declined or not taken up the offer

a family member of our customer. Our customers may occasionally share with us information about their family when it is necessary to provide them with a product or service or to get to know them better

When you provide us with personal data related to other people, please make sure you inform them about their personal data that you have shared and invite them to read this Privacy Notice.

2. The types of personal data we use

In this section 2, we describe the types of personal data that we collect, create or use. In section 3, we describe the purposes and legal bases which apply to our use of these data.

Contact and identification data

Name, title, date of birth, place of birth, ID card number, occupation, gender, billing and delivery address, e-mail address, mobile phone number, nationality, language, age, employment and employment history, photos of your ID card, electronic ID, electronic signatures, blumepay account authentication details (user names and passwords), fraud screen response/fraud risk flags.

Information about your order for goods/services

Order-related details submitted by you to the retailer, including transaction details and contact information.

Information about your financial & affordability status

Information about, for example, your employment history, income, expenditure, any credits, negative payment history and previous credit approvals, insolvency status, data from official records such as the electoral roll, and personal circumstances such as your marital status, household profile, and whether you have dependents.

Payment information

Bank account number and sort code, bank name, bank account holder name, payment card data.

Information about your account and use of blumepay's services

Which product(s) or service(s) you have used, transaction details (including our decisions in relation to your applications) and how you have used our product(s) and service(s). This includes information about outstanding and historical debt, your payment and repayment history, your personal preferences, and vulnerability status (where relevant).

Technical information generated through your use of blumepay's services

Technical data such as response time for web pages, logs of the way you navigate through our services, download or transaction errors and date and time when you used the service.

Information about your contact with blumepay's customer service

Recorded phone calls, chat conversations including with our AI-assisted chatbot, email correspondence, feedback and surveys.

Device information

IP address, Mobile ID (MAID), language settings, browser settings, time zone, operating system, platform, screen resolution and similar information about your device and device settings/usage.

Information from external sanction lists and PEP lists

Sanction lists and lists of persons constituting politically exposed persons ("PEP") include information such as name, date of birth, place of birth, occupation or position, and the reason why the person is on the list in question.

Important:

There is no statutory or contractual obligation to provide the personal data set out above. However, without this personal data, blumepay will be unable to assess or make a decision on your application, or be able to manage a contract with you, in accordance with our legal and regulatory obligations as well as our commercial interests.

In the tables below we explain what we will use your personal data for, which types of personal data we use, the legal basis under UK GDPR for our use of your personal data, and when blumepay no longer requires use of the data.

Wherever we mention legitimate interests as the applicable legal basis, you may contact us for more information about how the determination was made or if you wish to object to this processing. Please see the contact information in Section 10.

Purpose

Legal Basis

Retention Period

Manage Customer Relationships

To manage our customer relationship with you in accordance with our agreements, for each product or service you use

Performance of contract (Article 6(1)(b) UK GDPR)

Duration of contract + 6 years after termination

Ensure Network & Information Security

To ensure network and information security in blumepay's services

Legitimate interests (Article 6(1)(f) UK GDPR)

Up to 24 months after collection; security incident records up to 6 years

Support Vulnerable Customers

To help customers who need extra support due to particular circumstances

Legitimate interests (Article 6(1)(f) UK GDPR). For sensitive data: Article 9(2)(g) UK GDPR (substantial public interest)

6 years following contract termination

Prevent Fraud

Identity verification and fraud risk analysis. Includes profiling and automated decision-making

Performance of contract (Article 6(1)(b) UK GDPR) and Legitimate interests (Article 6(1)(f) UK GDPR)

Duration of service use + 6 years after termination

Prevent Money Laundering

To prevent money laundering or terrorist financing. Includes profiling and automated decision-making

Legal obligation (Article 6(1)(c) UK GDPR). For sensitive data: Article 9(2)(g) UK GDPR

Duration of contract + 6 years after termination

Assess Credit Worthiness & Affordability

Credit & affordability assessment before credit is granted. Includes profiling and automated decision-making

Performance of contract (Article 6(1)(b) UK GDPR)

At assessment time + duration of contract + 6 years after termination

Broker on behalf of Third-party Lenders

To share your information with third-party lenders

Consent (Article 6(1)(a) UK GDPR)

Duration of contract + 6 years after termination

Manage Debt & Collections

To collect and sell overdue debts

Performance of contract and Legitimate interests (Articles 6(1)(b) and (f) UK GDPR)

Duration of contract + 6 years after termination

Manage blumepay's Credit Risk Appetite & Policies

Monitoring and reviewing credit risk appetite and policy performance

Legitimate interests (Article 6(1)(f) UK GDPR)

Duration of contract + 6 years after termination

Manage & Improve Our Operations & Product Development

Quality improvement, data analysis, product development, vulnerability monitoring

Legitimate interests (Article 6(1)(f) UK GDPR)

Duration of contract + 6 years after termination; call recordings deleted within 6 months

Market Our Goods and Services

Marketing analysis, profiling for relevant marketing, sending marketing materials

Legitimate interests (Article 6(1)(f) UK GDPR). Consent required for electronic marketing where applicable

Duration of contract + 6 years after termination; stops when you withdraw consent

Manage Regulatory Investigations and Legal Disputes

To protect blumepay from regulatory proceedings and legal claims

Legitimate interests (Article 6(1)(f) UK GDPR). For sensitive data: Article 9(2)(f) UK GDPR

As required by law or to establish, exercise or defend legal claims

4. Third parties with whom we share your personal data

Whenever we share your personal data with third parties we do so responsibly, in accordance with this Privacy Notice and our obligations under Data Protection Law.

We do not sell your personal data to any third party. We only share your data with selected entities that we contract with for the provision of services, and who will process your data on our behalf following our instructions.

Retailers

The retailers you purchase goods or services from using financing secured via blumepay. Independent controllers.

Purpose:

To perform and manage your purchase and relationship with the retailer

Other Lenders

Third party lenders who are not part of blumepay. Independent controllers. (Requires your consent)

Purpose:

To consider your application and decide whether to provide you with financial products

Suppliers & Subcontractors

Companies providing services on behalf of blumepay (data processors). Examples: software providers, data storage providers, payment service providers

Purpose:

Customer support, billing, collections, and other operational services

Payment Service Providers

Modulr (our payment processor) and other financial institutions involved in payment processing

Purpose:

To facilitate electronic payments and prevent fraud

Fraud Prevention Agencies

Sumsub (data processor) and Experian (independent controller) for identity checks and fraud prevention

Purpose:

To verify identity, accuracy of data, and combat fraud

Credit Reference Agencies

Experian (independent controller). See their Credit Reference Agency Information Notice

Purpose:

Credit checks, identity verification, affordability assessment, fraud prevention

Debt Collection Companies

Third parties used to collect overdue debts. May be processors or independent controllers

Purpose:

To collect overdue debts

Logistics & Transport Companies

Companies that deliver goods you order. Independent controllers

Purpose:

To deliver your orders

Authorised Representatives

Person with power of attorney or authorised users on your account

Purpose:

To facilitate your contact with us through agents

Other Banks & Third Parties

Other financial institutions, insurers, professional advisers

Purpose:

To manage fraud, financial crime, or administrative errors; fund recovery

Authorities

Police, Financial Conduct Authority, Financial Ombudsman Service, JMLSG, tax authorities, courts

Purpose:

Legal obligations, crime prevention, tax compliance

Corporate Transactions

Potential buyers in the event of business or asset sale

Purpose:

To enable proposed corporate transactions

5. How do we protect your data when we transfer it outside of the UK and EEA?

Wherever possible, we keep the processing of your personal data to the UK or European Economic Area ("EEA"). However, in certain situations, such as when we share your information with a supplier or subcontractor, your personal data may be transferred outside the UK/EEA, including to the United States.

Blumepay always ensures that the same high level of protection applies to your personal data according to the UK GDPR, even when the data is transferred outside of the UK/EEA. Your rights in relation to your personal data (described in Section 8), are not affected when data is transferred outside of the UK/EEA.

Measures which blumepay uses when transferring personal data outside of the UK/EEA

Countries outside of the UK/EEA may have laws that allow public authorities to request access to personal data stored in the country for the purpose of combating crime or safeguarding national security. Regardless of whether we or any of our providers process your personal data, we will ensure that a high level of protection is guaranteed when transferring that data and that appropriate protection measures have been taken, in accordance with applicable data protection requirements (such as the UK GDPR). Such appropriate safeguards include, but are not limited to, ensuring:

  • if the European Commission or UK authority has decided that the country outside of the UK/EEA to which your personal data are transferred has an adequate level of protection, which corresponds to the level of protection afforded by the UK GDPR. This means for example that the personal data is still protected from unauthorised disclosure, and that you may still exercise your rights in relation to your personal data.


  • In particular, transfers to the United States may be made where the recipient is certified under the EU–US Data Privacy Framework, together with the UK Extension. This adequacy framework is an opt-in certification scheme for US companies, administered by the US Department of Commerce. It includes a set of enforceable principles and requirements that participating companies must certify to and comply with, ensuring that your personal data continues to be sufficiently protected.


  • The European Commission’s standard clauses (with required UK addendums) have been entered into between blumepay and the recipient of the personal data outside the UK/EEA. This means that the recipient guarantees that the level of protection for your personal data afforded by the UK GDPR still applies, and that your rights are still protected. In these cases, we also assess whether there are laws in the recipient country that affect the protection of your personal data. This is done by carrying out a transfer risk assessment. Where necessary, we take technical and organisational measures so that your data remains protected during the transfer to the relevant country outside the UK/EEA.

6. How we use Profiling and Automated Decision Making

a. Profiling that does not have a legal or similarly significant effect on you

"Profiling" means any automated processing of personal data to evaluate certain personal matters, for example, by analysing or predicting your personal preferences such as buying interests, or analysing your financial information.

We use profiling for the following purposes:

To assess credit and hire applications for affordability and suitability

To help manage your account by predicting your needs and preferences

To deliver customised marketing to you across both our own and external platforms

b. Automated Decision Making with legal or significant effect on you (ADM)

Certain decisions in our services are completely automated, without a human being involved, and the decisions made have a legal or similarly significant effect on you. We use machine learning models and artificial intelligence to ensure high quality decisions.

We make automated decisions when we:

Decide to approve or decline your application to use a credit service

Decide whether you pose a risk of fraud

Decide whether there is a risk of money laundering

Decide whether you are liable for a purchase you have disputed as "unauthorised"

We never use special category personal data (as defined in Article 9 GDPR) in any automated decision-making or profiling.

Your Rights Regarding Automated Decisions

If you receive an automated decision that has legal consequences or could otherwise significantly affect you, you have the right to:

Object to such automated decisions, including the relevant profiling

Request human intervention

Express your point of view

Contest the decision

To exercise these rights, email us at blumepaylegal@libertyglobal.com

7. How long do we keep your personal data?

How long blumepay stores your personal data depends on the purposes for which blumepay uses the personal data. See the table in Section 3 for detailed information about how long we keep your data for in relation to each purpose.

Personal data used for the contractual relationship between you and blumepay is generally stored for the duration of the contractual relationship and thereafter for a maximum of up to 6 years based on statutes of limitations rules

On termination of your contract with us, we undertake reviews of the data we hold and, in accordance with our retention policies, delete, mask, anonymise or archive relevant personal data

Personal data that blumepay is under a legal obligation to retain (e.g., under anti-money laundering laws) is generally retained for 6 years

We process the recordings of telephone conversations for at least 6 months for quality assurance purposes. All recordings are transcribed and the recordings are then deleted

Personal data which is not used for contractual purposes or where we don't have a legal obligation to retain is only retained as long as necessary to fulfil the respective purpose

8. Your rights in relation to your data and how to exercise them

You have several rights under the UK GDPR related to you having control of your personal data and to receive information directly from us on how we process personal data about you.

To exercise any of your rights, you can email us at blumepaylegal@libertyglobal.com Please include your telephone number and if applicable your Account/Agreement number on any correspondence and we'll

contact you by phone to verify your identity.

Your Rights:

Right to have personal data deleted ("Right to be forgotten")

In some cases, you have the right to have us delete personal data about you

Right to be informed

You have the right to be informed of how we process your personal data through this privacy notice and by answering your questions

Right to receive access to your personal data ("Data Subject access")

You have the right to know if blumepay processes personal data about you and to receive a copy of such data. Your right of access may be limited in some cases by laws relating to anti-money laundering

Right to access and request a transfer of your personal data ("Data portability")

You can request a copy of your personal data in a machine-readable format to use elsewhere

Right to rectification

You have the right to request that we rectify inaccurate or incomplete information about you

Right to restrict processing

If you believe your personal data is inaccurate, our processing is unlawful, or we don't need the information for a specific purpose, you can request we restrict processing

Right to object against our processing

You have the right to object to processing based on our legitimate interest, by referencing your personal circumstances. You can always object to direct marketing

Right not to be subject to an automated decision

You have the right not to be subject to automated decisions that produce legal or similarly significant effects, unless specific circumstances apply. Where automated decisions are necessary for our contract, you can request human intervention and contest the decision

Right to withdraw your consent

Where we process your data based on consent, you can revoke that consent at any time by emailing blumepaylegal@libertyglobal.com

Right to lodge a complaint

You may lodge a complaint with the Information Commissioner's Office (ICO) at https://ico.org.uk/

9. How we use cookies and other types of tracking technology

Please visit our Cookies Notice for information about how we use cookies and other tracking technologies in the provision of our services: blumepay.com/cookie-policy

  1. Do you want to contact us?

Contact Information

Company: Liberty Blume Financial Solutions Ltd (trading as 'blumepay')

Registered Address:

120 King's Road

London, SW3 4TR

United Kingdom

Data Protection Officer:

blumepay Data Protection Officer

120 Kings Road

London SW3 4TR

Email: blumepaylegal@libertyglobal.com

If you are unhappy with how we have used your personal information, you can contact us via email.

11. Updates to our Privacy Statement

We may make changes to this Privacy Notice, to adjust it to new services and market updates. In that case, we will publish any new version of this Privacy Notice on our website.

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Contact Us

120 King's Road, London, SW3 4TR

0100 4793 0741

support@blumepay.com

Liberty Blume Financial Solutions Limited, t/a blumepay, is authorised and regulated by the Financial Conduct Authority (FRN 1023392). Loans and Contract Hire products are only available to UK residents aged 18+, subject to status. Terms and conditions apply.


Blumepay acts as a lender and a broker in respect of Consumer Credit and a lessor in respect of Consumer Hire.  If you choose a contract hire product, you will never own the equipment and it must be returned to us at the end of your contract. Return conditions and charges may apply. In limited circumstances, we may act as a credit broker, not a lender, and we may introduce you to a limited number of finance providers. We will not charge you a fee for the introduction we make however, we may receive a commission in the form of a payment or other remuneration from the lender we introduce you to. The commission or remuneration we receive will not impact the amount you pay under the finance agreement. If you would like to know more, please ask us or the lender we introduce you to. 


Registered address: 120 King's Road, London, SW3 4TR. Company number 14555573. VAT Number 470498467.

For any questions or queries please contact us on: 0100 4793 0741 or email us at: blumepaycare@libertyglobal.com