Privacy Policy
Privacy Policy
Privacy Policy
1. Who we are
Liberty Blume Financial Solutions Limited (registered in the UK with Companies House under registered number 14555573) is a controller of your personal data in accordance with UK data protection law. Liberty Blume Financial Solutions Limited trades as blumepay.
When we say "we", "us", "our" in this Privacy Notice, we are referring to blumepay.
This Privacy Notice applies to you if you are:
one of our customers or in a contractual relationship with us
applying for one of our products or services
a family member of our customer
When you provide us with personal data related to other people, please make sure you inform them and invite them to read this Privacy Notice.
2. Types of personal data
We describe the types of personal data that we collect, create or use:
Contact & ID data
Name, date of birth, address, email, phone, nationality, employment, ID card photos, account credentials, fraud risk flags.
Order information
Order details submitted to retailers, including transaction and contact information.
Financial status
Employment history, income, expenditure, credits, payment history, credit approvals, insolvency status, marital status, dependents.
Payment information
Bank account number and sort code, bank name, account holder name, payment card data.
Account usage
Products/services used, transaction details, payment history, preferences, vulnerability status.
Technical data
Response times, navigation logs, errors, usage timestamps.
Customer service
Phone recordings, chat conversations (including AI chatbot), emails, feedback, surveys.
Device info
IP address, device ID, browser settings, time zone, OS, screen resolution.
Sanction & PEP lists
Sanction lists and politically exposed persons ("PEP") lists including name, DOB, occupation, list reason.
Important:
Without this personal data, blumepay will be unable to assess your application or manage a contract with you.
3. Purposes & legal bases
How we use your data, the legal basis, and retention periods:
Manage Customer Relationships
Legal basis:
Performance of contract
Retention:
Contract duration + 6 years
Network & Information Security
Legal basis:
Legitimate interests
Retention:
Up to 24 months; incidents up to 6 years
Support Vulnerable Customers
Legal basis:
Legitimate interests / Substantial public interest
Retention:
6 years after contract end
Prevent Fraud
Legal basis:
Performance of contract & Legitimate interests
Retention:
Service use + 6 years
Prevent Money Laundering
Legal basis:
Legal obligation
Retention:
Contract duration + 6 years
Credit & Affordability Assessment
Legal basis:
Performance of contract
Retention:
Assessment + contract + 6 years
Third-party Lender Brokering
Legal basis:
Consent
Retention:
Contract duration + 6 years
Debt & Collections
Legal basis: Performance of contract & Legitimate interests
Retention:
Contract duration + 6 years
Credit Risk Management
Legal basis:
Legitimate interests
Retention:
Contract duration + 6 years
Operations & Product Development
Legal basis:
Legitimate interests
Retention: Contract + 6 years; calls within
6 months
Marketing
Legal basis:
Legitimate interests / Consent
Retention: Contract + 6 years; stops on withdrawal
Legal & Regulatory
Legal basis:
Legitimate interests
Retention:
As required by law
4. Third party sharing
We do not sell your personal data. We only share with selected entities for service provision.
Retailers
Manage purchases and relationships
Other Lenders
Consider applications (requires consent)
Suppliers & Subcontractors
Customer support, billing, collections
Payment Processors
Facilitate payments, prevent fraud
Fraud Prevention Agencies
Verify identity, combat fraud
Credit Reference Agencies
Credit checks, verification, fraud prevention
Debt Collection
Collect overdue debts
Logistics Companies
Deliver orders
Authorities
Legal obligations, crime prevention
5. International transfers
We keep data processing in the UK/EEA where possible. When transferring outside UK/EEA, we ensure the same high level of protection.
Safeguards include:
Adequacy decisions by EU/UK authorities
EU-US Data Privacy Framework
Standard Contractual Clauses
Transfer Risk Assessments
6. Automated decisions
Profiling
We use profiling to assess credit applications, manage your account, and deliver customized marketing.
Automated Decisions
We make automated decisions when we:
Approve or decline credit applications
Assess fraud risk
Assess money laundering risk
Determine liability for disputed purchases
We never use special category personal data in automated decision-making or profiling.
Your Rights
You can object to automated decisions, request human intervention, and contest decisions.
Email:
blumepaylegal@libertyglobal.com
7. Data retention
Storage duration depends on the purpose. See Section 3 for detailed retention periods.
Contractual data: contract duration + up to 6 years
Legal obligation data: generally 6 years
Phone recordings: at least 6 months, then deleted
Other data: only as long as necessary
8. Your rights
To exercise any rights, email blumepaylegal@libertyglobal.com
Right to be forgotten
Request deletion of your personal data
Right to be informed
Know how we process your data
Right of access
Receive a copy of your data
Data portability
Get your data in machine-readable format
Right to rectification
Correct inaccurate information
Restrict processing
Limit how we use your data
Right to object
Object to processing based on legitimate interest
Automated decisions
Contest automated decisions, request human review
Withdraw consent
Revoke consent at any time
Lodge complaint
Complain to the ICO at ico.org.uk
9. Cookies
Visit our Cookies Notice at
for information about tracking technologies.
blumepay.com/cookie-policy
10. Contact us
Company
Liberty Blume Financial Solutions Ltd (trading as 'blumepay')
Registered Address
120 King's Road
London, SW3 4TR
United Kingdom
Data Protection Officer
120 Kings Road
London SW3 4TR
Email:
blumepaylegal@libertyglobal.com
11. Updates
We may update this Privacy Notice to reflect new services and market updates. Any new version will be published on our website.
1. Who we are
Liberty Blume Financial Solutions Limited (registered in the UK with Companies House under registered number 14555573) is a controller of your personal data in accordance with UK data protection law. Liberty Blume Financial Solutions Limited trades as blumepay.
When we say "we", "us", "our" in this Privacy Notice, we are referring to blumepay.
This Privacy Notice applies to you if you are:
one of our customers or in a contractual relationship with us
applying for one of our products or services
a family member of our customer
When you provide us with personal data related to other people, please make sure you inform them and invite them to read this Privacy Notice.
2. Types of personal data
We describe the types of personal data that we collect, create or use:
Contact & ID data
Name, date of birth, address, email, phone, nationality, employment, ID card photos, account credentials, fraud risk flags.
Order information
Order details submitted to retailers, including transaction and contact information.
Financial status
Employment history, income, expenditure, credits, payment history, credit approvals, insolvency status, marital status, dependents.
Payment information
Bank account number and sort code, bank name, account holder name, payment card data.
Account usage
Products/services used, transaction details, payment history, preferences, vulnerability status.
Technical data
Response times, navigation logs, errors, usage timestamps.
Customer service
Phone recordings, chat conversations (including AI chatbot), emails, feedback, surveys.
Device info
IP address, device ID, browser settings, time zone, OS, screen resolution.
Sanction & PEP lists
Sanction lists and politically exposed persons ("PEP") lists including name, DOB, occupation, list reason.
Important:
Without this personal data, blumepay will be unable to assess your application or manage a contract with you.
3. Purposes & legal bases
How we use your data, the legal basis, and retention periods:
Manage Customer Relationships
Legal basis:
Performance of contract
Retention:
Contract duration + 6 years
Network & Information Security
Legal basis:
Legitimate interests
Retention:
Up to 24 months; incidents up to 6 years
Support Vulnerable Customers
Legal basis:
Legitimate interests / Substantial public interest
Retention:
6 years after contract end
Prevent Fraud
Legal basis:
Performance of contract & Legitimate interests
Retention:
Service use + 6 years
Prevent Money Laundering
Legal basis:
Legal obligation
Retention:
Contract duration + 6 years
Credit & Affordability Assessment
Legal basis:
Performance of contract
Retention:
Assessment + contract + 6 years
Third-party Lender Brokering
Legal basis:
Consent
Retention:
Contract duration + 6 years
Debt & Collections
Legal basis: Performance of contract & Legitimate interests
Retention:
Contract duration + 6 years
Credit Risk Management
Legal basis:
Legitimate interests
Retention:
Contract duration + 6 years
Operations & Product Development
Legal basis:
Legitimate interests
Retention: Contract + 6 years; calls within
6 months
Marketing
Legal basis:
Legitimate interests / Consent
Retention: Contract + 6 years; stops on withdrawal
Legal & Regulatory
Legal basis:
Legitimate interests
Retention:
As required by law
4. Third party sharing
We do not sell your personal data. We only share with selected entities for service provision.
Retailers
Manage purchases and relationships
Other Lenders
Consider applications (requires consent)
Suppliers & Subcontractors
Customer support, billing, collections
Payment Processors
Facilitate payments, prevent fraud
Fraud Prevention Agencies
Verify identity, combat fraud
Credit Reference Agencies
Credit checks, verification, fraud prevention
Debt Collection
Collect overdue debts
Logistics Companies
Deliver orders
Authorities
Legal obligations, crime prevention
5. International transfers
We keep data processing in the UK/EEA where possible. When transferring outside UK/EEA, we ensure the same high level of protection.
Safeguards include:
Adequacy decisions by EU/UK authorities
EU-US Data Privacy Framework
Standard Contractual Clauses
Transfer Risk Assessments
6. Automated decisions
Profiling
We use profiling to assess credit applications, manage your account, and deliver customized marketing.
Automated Decisions
We make automated decisions when we:
Approve or decline credit applications
Assess fraud risk
Assess money laundering risk
Determine liability for disputed purchases
We never use special category personal data in automated decision-making or profiling.
Your Rights
You can object to automated decisions, request human intervention, and contest decisions.
Email:
blumepaylegal@libertyglobal.com
7. Data retention
Storage duration depends on the purpose. See Section 3 for detailed retention periods.
Contractual data: contract duration + up to 6 years
Legal obligation data: generally 6 years
Phone recordings: at least 6 months, then deleted
Other data: only as long as necessary
8. Your rights
To exercise any rights, email blumepaylegal@libertyglobal.com
Right to be forgotten
Request deletion of your personal data
Right to be informed
Know how we process your data
Right of access
Receive a copy of your data
Data portability
Get your data in machine-readable format
Right to rectification
Correct inaccurate information
Restrict processing
Limit how we use your data
Right to object
Object to processing based on legitimate interest
Automated decisions
Contest automated decisions, request human review
Withdraw consent
Revoke consent at any time
Lodge complaint
Complain to the ICO at ico.org.uk
9. Cookies
Visit our Cookies Notice at
for information about tracking technologies.
blumepay.com/cookie-policy
10. Contact us
Company
Liberty Blume Financial Solutions Ltd (trading as 'blumepay')
Registered Address
120 King's Road
London, SW3 4TR
United Kingdom
Data Protection Officer
120 Kings Road
London SW3 4TR
Email:
blumepaylegal@libertyglobal.com
11. Updates
We may update this Privacy Notice to reflect new services and market updates. Any new version will be published on our website.
Table of contents
Use these links to navigate to your desired section
1. Who we are and our role in relation to your data
Liberty Blume Financial Solutions Limited (registered in the UK with Companies House under registered number 14555573) is a controller of your personal data in accordance with UK data protection law (including the retained EU Regulation 2016/679 as incorporated into UK domestic law and as amended from time to time (the "UK GDPR") and the Data Protection Act 2018 (together "Data Protection Law"). Liberty Blume Financial Solutions Limited trades as blumepay.
When we say "we", "us", "our" in this Privacy Notice, we are referring to blumepay. You can find our contact details in Section 10 below.
This Privacy Notice applies to you if you are ("You"):
one of our customers or in a contractual relationship with us
applying for one of our products or services and have either been declined or not taken up the offer
a family member of our customer. Our customers may occasionally share with us information about their family when it is necessary to provide them with a product or service or to get to know them better
When you provide us with personal data related to other people, please make sure you inform them about their personal data that you have shared and invite them to read this Privacy Notice.
2. The types of personal data we use
In this section 2, we describe the types of personal data that we collect, create or use. In section 3, we describe the purposes and legal bases which apply to our use of these data.
Contact and identification data
Name, title, date of birth, place of birth, ID card number, occupation, gender, billing and delivery address, e-mail address, mobile phone number, nationality, language, age, employment and employment history, photos of your ID card, electronic ID, electronic signatures, blumepay account authentication details (user names and passwords), fraud screen response/fraud risk flags.
Information about your order for goods/services
Order-related details submitted by you to the retailer, including transaction details and contact information.
Information about your financial & affordability status
Information about, for example, your employment history, income, expenditure, any credits, negative payment history and previous credit approvals, insolvency status, data from official records such as the electoral roll, and personal circumstances such as your marital status, household profile, and whether you have dependents.
Payment information
Bank account number and sort code, bank name, bank account holder name, payment card data.
Information about your account and use of blumepay's services
Which product(s) or service(s) you have used, transaction details (including our decisions in relation to your applications) and how you have used our product(s) and service(s). This includes information about outstanding and historical debt, your payment and repayment history, your personal preferences, and vulnerability status (where relevant).
Technical information generated through your use of blumepay's services
Technical data such as response time for web pages, logs of the way you navigate through our services, download or transaction errors and date and time when you used the service.
Information about your contact with blumepay's customer service
Recorded phone calls, chat conversations including with our AI-assisted chatbot, email correspondence, feedback and surveys.
Device information
IP address, Mobile ID (MAID), language settings, browser settings, time zone, operating system, platform, screen resolution and similar information about your device and device settings/usage.
Information from external sanction lists and PEP lists
Sanction lists and lists of persons constituting politically exposed persons ("PEP") include information such as name, date of birth, place of birth, occupation or position, and the reason why the person is on the list in question.
Important:
There is no statutory or contractual obligation to provide the personal data set out above. However, without this personal data, blumepay will be unable to assess or make a decision on your application, or be able to manage a contract with you, in accordance with our legal and regulatory obligations as well as our commercial interests.
3. The purposes and legal bases for our use of your personal data
In the tables below we explain what we will use your personal data for, which types of personal data we use, the legal basis under UK GDPR for our use of your personal data, and when blumepay no longer requires use of the data.
Wherever we mention legitimate interests as the applicable legal basis, you may contact us for more information about how the determination was made or if you wish to object to this processing. Please see the contact information in Section 10.
Purpose
Legal Basis
Retention Period
Manage Customer Relationships
To manage our customer relationship with you in accordance with our agreements, for each product or service you use
Performance of contract (Article 6(1)(b) UK GDPR)
Duration of contract + 6 years after termination
Ensure Network & Information Security
To ensure network and information security in blumepay's services
Legitimate interests (Article 6(1)(f) UK GDPR)
Up to 24 months after collection; security incident records up to 6 years
Support Vulnerable Customers
To help customers who need extra support due to particular circumstances
Legitimate interests (Article 6(1)(f) UK GDPR). For sensitive data: Article 9(2)(g) UK GDPR (substantial public interest)
6 years following contract termination
Prevent Fraud
Identity verification and fraud risk analysis. Includes profiling and automated decision-making
Performance of contract (Article 6(1)(b) UK GDPR) and Legitimate interests (Article 6(1)(f) UK GDPR)
Duration of service use + 6 years after termination
Prevent Money Laundering
To prevent money laundering or terrorist financing. Includes profiling and automated decision-making
Legal obligation (Article 6(1)(c) UK GDPR). For sensitive data: Article 9(2)(g) UK GDPR
Duration of contract + 6 years after termination
Assess Credit Worthiness & Affordability
Credit & affordability assessment before credit is granted. Includes profiling and automated decision-making
Performance of contract (Article 6(1)(b) UK GDPR)
At assessment time + duration of contract + 6 years after termination
Broker on behalf of Third-party Lenders
To share your information with third-party lenders
Consent (Article 6(1)(a) UK GDPR)
Duration of contract + 6 years after termination
Manage Debt & Collections
To collect and sell overdue debts
Performance of contract and Legitimate interests (Articles 6(1)(b) and (f) UK GDPR)
Duration of contract + 6 years after termination
Manage blumepay's Credit Risk Appetite & Policies
Monitoring and reviewing credit risk appetite and policy performance
Legitimate interests (Article 6(1)(f) UK GDPR)
Duration of contract + 6 years after termination
Manage & Improve Our Operations & Product Development
Quality improvement, data analysis, product development, vulnerability monitoring
Legitimate interests (Article 6(1)(f) UK GDPR)
Duration of contract + 6 years after termination; call recordings deleted within 6 months
Market Our Goods and Services
Marketing analysis, profiling for relevant marketing, sending marketing materials
Legitimate interests (Article 6(1)(f) UK GDPR). Consent required for electronic marketing where applicable
Duration of contract + 6 years after termination; stops when you withdraw consent
Manage Regulatory Investigations and Legal Disputes
To protect blumepay from regulatory proceedings and legal claims
Legitimate interests (Article 6(1)(f) UK GDPR). For sensitive data: Article 9(2)(f) UK GDPR
As required by law or to establish, exercise or defend legal claims
4. Third parties with whom we share your personal data
Whenever we share your personal data with third parties we do so responsibly, in accordance with this Privacy Notice and our obligations under Data Protection Law.
We do not sell your personal data to any third party. We only share your data with selected entities that we contract with for the provision of services, and who will process your data on our behalf following our instructions.
Retailers
The retailers you purchase goods or services from using financing secured via blumepay. Independent controllers.
Purpose:
To perform and manage your purchase and relationship with the retailer
Other Lenders
Third party lenders who are not part of blumepay. Independent controllers. (Requires your consent)
Purpose:
To consider your application and decide whether to provide you with financial products
Suppliers & Subcontractors
Companies providing services on behalf of blumepay (data processors). Examples: software providers, data storage providers, payment service providers
Purpose:
Customer support, billing, collections, and other operational services
Payment Service Providers
Modulr (our payment processor) and other financial institutions involved in payment processing
Purpose:
To facilitate electronic payments and prevent fraud
Fraud Prevention Agencies
Sumsub (data processor) and Experian (independent controller) for identity checks and fraud prevention
Purpose:
To verify identity, accuracy of data, and combat fraud
Credit Reference Agencies
Experian (independent controller). See their Credit Reference Agency Information Notice
Purpose:
Credit checks, identity verification, affordability assessment, fraud prevention
Debt Collection Companies
Third parties used to collect overdue debts. May be processors or independent controllers
Purpose:
To collect overdue debts
Logistics & Transport Companies
Companies that deliver goods you order. Independent controllers
Purpose:
To deliver your orders
Authorised Representatives
Person with power of attorney or authorised users on your account
Purpose:
To facilitate your contact with us through agents
Other Banks & Third Parties
Other financial institutions, insurers, professional advisers
Purpose:
To manage fraud, financial crime, or administrative errors; fund recovery
Authorities
Police, Financial Conduct Authority, Financial Ombudsman Service, JMLSG, tax authorities, courts
Purpose:
Legal obligations, crime prevention, tax compliance
Corporate Transactions
Potential buyers in the event of business or asset sale
Purpose:
To enable proposed corporate transactions
5. How do we protect your data when we transfer it outside of the UK and EEA?
Wherever possible, we keep the processing of your personal data to the UK or European Economic Area ("EEA"). However, in certain situations, such as when we share your information with a supplier or subcontractor, your personal data may be transferred outside the UK/EEA, including to the United States.
Blumepay always ensures that the same high level of protection applies to your personal data according to the UK GDPR, even when the data is transferred outside of the UK/EEA. Your rights in relation to your personal data (described in Section 8), are not affected when data is transferred outside of the UK/EEA.
Measures which blumepay uses when transferring personal data outside of the UK/EEA
Countries outside of the UK/EEA may have laws that allow public authorities to request access to personal data stored in the country for the purpose of combating crime or safeguarding national security. Regardless of whether we or any of our providers process your personal data, we will ensure that a high level of protection is guaranteed when transferring that data and that appropriate protection measures have been taken, in accordance with applicable data protection requirements (such as the UK GDPR). Such appropriate safeguards include, but are not limited to, ensuring:
if the European Commission or UK authority has decided that the country outside of the UK/EEA to which your personal data are transferred has an adequate level of protection, which corresponds to the level of protection afforded by the UK GDPR. This means for example that the personal data is still protected from unauthorised disclosure, and that you may still exercise your rights in relation to your personal data.
In particular, transfers to the United States may be made where the recipient is certified under the EU–US Data Privacy Framework, together with the UK Extension. This adequacy framework is an opt-in certification scheme for US companies, administered by the US Department of Commerce. It includes a set of enforceable principles and requirements that participating companies must certify to and comply with, ensuring that your personal data continues to be sufficiently protected.
The European Commission’s standard clauses (with required UK addendums) have been entered into between blumepay and the recipient of the personal data outside the UK/EEA. This means that the recipient guarantees that the level of protection for your personal data afforded by the UK GDPR still applies, and that your rights are still protected. In these cases, we also assess whether there are laws in the recipient country that affect the protection of your personal data. This is done by carrying out a transfer risk assessment. Where necessary, we take technical and organisational measures so that your data remains protected during the transfer to the relevant country outside the UK/EEA.
6. How we use Profiling and Automated Decision Making
a. Profiling that does not have a legal or similarly significant effect on you
"Profiling" means any automated processing of personal data to evaluate certain personal matters, for example, by analysing or predicting your personal preferences such as buying interests, or analysing your financial information.
We use profiling for the following purposes:
To assess credit and hire applications for affordability and suitability
To help manage your account by predicting your needs and preferences
To deliver customised marketing to you across both our own and external platforms
b. Automated Decision Making with legal or significant effect on you (ADM)
Certain decisions in our services are completely automated, without a human being involved, and the decisions made have a legal or similarly significant effect on you. We use machine learning models and artificial intelligence to ensure high quality decisions.
We make automated decisions when we:
Decide to approve or decline your application to use a credit service
Decide whether you pose a risk of fraud
Decide whether there is a risk of money laundering
Decide whether you are liable for a purchase you have disputed as "unauthorised"
We never use special category personal data (as defined in Article 9 GDPR) in any automated decision-making or profiling.
Your Rights Regarding Automated Decisions
If you receive an automated decision that has legal consequences or could otherwise significantly affect you, you have the right to:
Object to such automated decisions, including the relevant profiling
Request human intervention
Express your point of view
Contest the decision
To exercise these rights, email us at blumepaylegal@libertyglobal.com
7. How long do we keep your personal data?
How long blumepay stores your personal data depends on the purposes for which blumepay uses the personal data. See the table in Section 3 for detailed information about how long we keep your data for in relation to each purpose.
Personal data used for the contractual relationship between you and blumepay is generally stored for the duration of the contractual relationship and thereafter for a maximum of up to 6 years based on statutes of limitations rules
On termination of your contract with us, we undertake reviews of the data we hold and, in accordance with our retention policies, delete, mask, anonymise or archive relevant personal data
Personal data that blumepay is under a legal obligation to retain (e.g., under anti-money laundering laws) is generally retained for 6 years
We process the recordings of telephone conversations for at least 6 months for quality assurance purposes. All recordings are transcribed and the recordings are then deleted
Personal data which is not used for contractual purposes or where we don't have a legal obligation to retain is only retained as long as necessary to fulfil the respective purpose
8. Your rights in relation to your data and how to exercise them
You have several rights under the UK GDPR related to you having control of your personal data and to receive information directly from us on how we process personal data about you.
To exercise any of your rights, you can email us at blumepaylegal@libertyglobal.com Please include your telephone number and if applicable your Account/Agreement number on any correspondence and we'll
contact you by phone to verify your identity.
Your Rights:
Right to have personal data deleted ("Right to be forgotten")
In some cases, you have the right to have us delete personal data about you
Right to be informed
You have the right to be informed of how we process your personal data through this privacy notice and by answering your questions
Right to receive access to your personal data ("Data Subject access")
You have the right to know if blumepay processes personal data about you and to receive a copy of such data. Your right of access may be limited in some cases by laws relating to anti-money laundering
Right to access and request a transfer of your personal data ("Data portability")
You can request a copy of your personal data in a machine-readable format to use elsewhere
Right to rectification
You have the right to request that we rectify inaccurate or incomplete information about you
Right to restrict processing
If you believe your personal data is inaccurate, our processing is unlawful, or we don't need the information for a specific purpose, you can request we restrict processing
Right to object against our processing
You have the right to object to processing based on our legitimate interest, by referencing your personal circumstances. You can always object to direct marketing
Right not to be subject to an automated decision
You have the right not to be subject to automated decisions that produce legal or similarly significant effects, unless specific circumstances apply. Where automated decisions are necessary for our contract, you can request human intervention and contest the decision
Right to withdraw your consent
Where we process your data based on consent, you can revoke that consent at any time by emailing blumepaylegal@libertyglobal.com
Right to lodge a complaint
You may lodge a complaint with the Information Commissioner's Office (ICO) at https://ico.org.uk/
9. How we use cookies and other types of tracking technology
Please visit our Cookies Notice for information about how we use cookies and other tracking technologies in the provision of our services: blumepay.com/cookie-policy
Do you want to contact us?
Contact Information
Company: Liberty Blume Financial Solutions Ltd (trading as 'blumepay')
Registered Address:
120 King's Road
London, SW3 4TR
United Kingdom
Data Protection Officer:
blumepay Data Protection Officer
120 Kings Road
London SW3 4TR
Email: blumepaylegal@libertyglobal.com
If you are unhappy with how we have used your personal information, you can contact us via email.
11. Updates to our Privacy Statement
We may make changes to this Privacy Notice, to adjust it to new services and market updates. In that case, we will publish any new version of this Privacy Notice on our website.

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Contact Us
120 King's Road, London, SW3 4TR
0100 4793 0741
support@blumepay.com
Liberty Blume Financial Solutions Limited, t/a blumepay, is authorised and regulated by the Financial Conduct Authority (FRN 1023392). Loans and Contract Hire products are only available to UK residents aged 18+, subject to status. Terms and conditions apply.
Blumepay acts as a lender and a broker in respect of Consumer Credit and a lessor in respect of Consumer Hire. If you choose a contract hire product, you will never own the equipment and it must be returned to us at the end of your contract. Return conditions and charges may apply. In limited circumstances, we may act as a credit broker, not a lender, and we may introduce you to a limited number of finance providers. We will not charge you a fee for the introduction we make however, we may receive a commission in the form of a payment or other remuneration from the lender we introduce you to. The commission or remuneration we receive will not impact the amount you pay under the finance agreement. If you would like to know more, please ask us or the lender we introduce you to.
Registered address: 120 King's Road, London, SW3 4TR. Company number 14555573. VAT Number 470498467.
For any questions or queries please contact us on: 0100 4793 0741 or email us at: blumepaycare@libertyglobal.com